Privacy policy

In effect from: January 15, 2026
Last updated: January 15, 2026

We care about your privacy. When you shop with us or use our website, we process some personal data to deliver your order, provide customer service, and meet our legal obligations. Here we explain how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

Data controller

The data controller for the processing of your personal data is:

JMD Media AB
Company reg. no. 559482-3048
Spettvägen 5
961 42 Boden
Sweden
Email: hello@picopet.com

What personal data do we collect?

When you shop with us or contact us, we may collect the following data:

• Name
• Address
• Email address
• Phone number
• Order and payment information
• IP address and technical information about your device

Why do we process your data?

We process your personal data for the following purposes:

• To process and deliver your order
• To take and handle payments
• To provide customer service and handle complaints
• To meet bookkeeping and other legal requirements
• To improve our website and our services
• For marketing (only if you've given consent)

Legal basis for processing

We process your personal data on the following legal grounds:

• Contract – to fulfill the purchase agreement with you
• Legal obligation – e.g. under bookkeeping law
• Legitimate interest – for customer service and improving our services
• Consent – for marketing and statistics cookies

How long do we keep your data?

We keep your personal data only as long as needed for the purposes it was collected for.

• Order and payment information is kept for at least 7 years under Swedish bookkeeping law
• Customer information is kept as long as you're a customer with us
• Marketing information is kept until you withdraw your consent

Who has access to your data?

We only share your data when it's needed to deliver our services:

• Payment providers
• Shipping companies
• IT and hosting providers
• Bookkeeping and accounting systems

Your data is never sold to third parties.

Cookies and tracking

We only use a technical session cookie needed for the shopping cart, and Stripe's security cookies during payment. These are strictly necessary cookies and don't contain any personal data. Picopet doesn't use any tracking, analytics, or marketing cookies.

Your rights

You have the right to:

• Receive information about what data we have about you
• Request correction of incorrect data
• Request deletion of your data
• Object to certain processing
• Request limitation of processing
• Request data portability
• Withdraw consent at any time

You also have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY).

How to contact us

If you have questions about how we process your personal data or want to exercise your rights, you're welcome to contact us:

Email: hello@picopet.com